Alerting & Contacts

When a monitor detects a problem, Uptimia turns that event into an alert and delivers it to the people and tools you choose. Five things sit between the failed check and the delivered message: a delay

A contact is one alert destination (an inbox, a phone number, a Slack channel, a webhook endpoint) owned by one member of your account. You create contacts at Alerting → Contacts , then attach them to

Uptimia stores what you tick on a monitor as a selection, then resolves that selection into a list of destinations at the moment an alert fires. Duplicates collapse. Uptimia drops the recipients it is

An escalation policy is a reusable, named ladder of alert steps you attach to monitors. Step 1 pages a first responder the moment an incident is confirmed, later steps pull in more people while the in

Uptimia can send downtime and recovery alerts through several channels beyond email and SMS, including Slack , Microsoft Teams , Telegram , and WhatsApp . These channels are added through integrations

An alerting schedule belongs to the recipient, not to the monitor, and says when that person may be paged: which days, which hours, and on whose clock. Every monitor that notifies you obeys yours. At

When several monitors that share an escalation policy fail within a few minutes of each other, Uptimia merges them into one alert group . That means one down digest, throttled join updates, one escala

When a monitor detects a problem, you usually don't want to be paged for a one-second blip — but you do want to know quickly about a real outage. Uptimia gives you a few timing controls to strike that

Acknowledging an incident says "I've got it". It pauses the escalation ladder without closing the incident, so nobody else gets paged while you work. You can acknowledge from the control panel, or fro

SMS is one of the 12 channels Uptimia can alert through. An SMS contact is a phone number you type into the Contacts page and attach to the monitors that should text you. Every text is paid for out of

Uptimia gives you eight controls that change how much you hear, and each one costs you something in detection speed, a cost named in its section below. Detection itself does not change. This page tell

The 7 steps below test your alerting without waiting for a real outage. Each one catches a different way an alert goes nowhere, from an unverified account email to an escalation step with no recipient