Account, Plans & Billing
Manage your account profile and branding, and understand your plan, its limits and your invoices.
12 articles
Settings is where you change your name, email address, time zone and password. The same page is where you turn on two-factor authentication, set the sender name that appears on your alerts, and manage
Read articleA branding theme recolors the emails Uptimia sends and replaces the Uptimia logo with yours, across scheduled report emails and the down and up alerts for the monitors you assign it to. A theme is one
Read articleReport emails, down and recovery alert emails, the From name on those emails and the status page all carry your logo, your colors and your domain. That covers most of what a client sees. Four things s
Read articleYour plan, your invoice details, your saved cards and every invoice you have been issued live behind four tabs. Plan-change mechanics live in Changing Your Plan : the credit, the scheduled downgrade a
Read articleYour Uptimia plan sets how many monitors of each type you can run and how fast they check. It also caps team member seats and monthly SMS credits. How long your data stays readable is a plan limit too
Read articleA charge is rarely the plan price. An upgrade carries a credit, a failed payment starts a four-step email ladder, and SMS credits refill on the calendar rather than on your billing cycle. The mechanic
Read articleEvery plan change in Uptimia runs through one checkout page, and the direction decides what that page does with your money. An upgrade applies now and credits the days you already paid for; a downgrad
Read articleEvery new Uptimia account starts on a 30-day trial ranked as the top plan. Every plan-gated feature is switched on, and checks run at the fastest cadence. When the trial expires, the account moves to
Read articleUptimia offers a discount of up to 50% to registered nonprofits, charities, and educational institutions. If your organization qualifies, support can apply reduced pricing to a paid plan . Who Qualifi
Read articleEvery Uptimia plan carries a monitoring-history window: how far back your charts, incident lists, check logs and exports reach. Uptimia enforces that window when you read uptime, Speed and virus histo
Read articleEnterprise is a plan you buy yourself from the control panel, at a published list price, with no quote to request. Custom pricing is a separate arrangement: a negotiated rate an Uptimia admin sets on
Read articleFor the figures tied to your own account (current plan, renewal date, next amount), open the avatar menu at the top right and choose Plans & Billing . Only the account owner and the Accounting / Billi
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